UK AI Job-Risk Index · SOC 2010 7214
Ranks #97 of 293 for AI exposure (1 = most exposed)
How exposed to AI are communication operators?
71/100
AI exposure score (percentile of 365 UK occupations)
High#97
of 293 UK occupations (1 = most exposed)
£28,938
median full-time pay (ONS ASHE 2020) · 17,000 employee jobs
Communication operators sits in the high exposure band: its abilities overlap with current AI applications more than about 71% of the 365 UK occupations the Department for Education scored. High exposure usually means AI can help with many of the tasks involved, such as drafting, analysis or information handling. That can change how the job is done, but it is not a forecast that the job will disappear.
Underlying scores: AIOE (all AI) 0.87, LLM exposure 0.85 (standardised; 0 is the average occupation). Skill level: Level 2. Pay and job counts are 2020 figures, so use them to compare occupations rather than as current salaries.
Job titles in this occupation
Titles the ONS SOC 2010 coding index places in unit group 7214. If your job title is here, this page uses the right figures for you.
telegraphist · cab controller · cable operator · port signalman · radar operator · radio operator · radio overseer · telex operator · taxi controller · taxi dispatcher · marine signalman · radio controller · radio despatcher · radio dispatcher · homecall operator · lifeline operator · teletype operator · ambulance controller · teleprinter operator · communications officer · communications operator · communications assistant · communications controller · telecommunications officer · telecommunications operator
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Lower-risk related jobs
Occupations in the same SOC 2010 major group (Sales and customer service occupations) with a lower AI exposure score, highest-paid first. Pay difference is against £28,938 (ONS ASHE 2020 median, full-time). Switching usually needs retraining; this is a starting point, not advice.
| Occupation | Exposure | Median pay | Difference |
|---|---|---|---|
| Vehicle and parts salespersons and advisers | 48/100 | £24,379 | −£4,559 |
| Merchandisers and window dressers | 19/100 | £24,226 | −£4,712 |
| Sales supervisors | 47/100 | £23,562 | −£5,376 |
| Customer service occupations n.e.c. | 65/100 | £21,712 | −£7,226 |
| Debt, rent and other cash collectors | 47/100 | £20,160 | −£8,778 |
Occupations with similar exposure
- Draughtspersons (71/100)
- School secretaries (70/100)
- Secondary education teaching professionals (70/100)
- Natural and social science professionals n.e.c. (70/100)
Source: Department for Education (2023), The impact of AI on UK jobs and training (AIOE scores); ONS ASHE 2020 Table 14; job titles from the ONS SOC 2010 coding index (v7). Exposure is not a prediction of job loss. Methodology · Embed this data
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